"An unexpected personnel situation left us without billing
support. The financial viability of our office was
compromised when we found ourselves many months behind in
data entry, transmission, and follow-up of our claims.
Progressive Practice quickly organized a team of experts
who took charge. They were able to correct issues with
the insurance carriers, spot system configuration errors,
and provide immediate relief to our cash flow emergency.
They gave us continued support until we were able to
hire the right person for the job. All this was accomplished
on our existing system with very little disruption to our
practice. We are running strong and in the right direction
thanks to Progressive Practice."
"Transitioning to private practice was a monumental task.
Progressive Practice had the expertise to handle the
administrative difficulties. They had all the necessary addresses,
forms, and contacts to expedite credentialing and provider
applications. They helped us design a superbill, set up a fee
schedule, and provided front desk training. Their software is
very easy to use. At the time of visit our secretary is able to
check eligibility, co-pay, and PCP right from her computer.
When our office manager was unexpectedly out on disability,
they helped us find a temporary replacement and had them
up within twenty four hours. They provide guidance on
difficult coverage issues for our uncommon specialty, and
have taken the steps to have additional procedure codes and
services approved for payment. Their support, way beyond an
ordinary billing service, allows us to focus on what we do best."
"My practice is split between billing services because I
work at multiple locations. Progressive Practice was very
flexible when it came to starting up service for only select
locations. I encountered unusual denials from a particular
insurer. Progressive Practice spotted the problem
immediately, knew the right people to contact, and
organized the proper documentation to remedy the
situation quickly and efficiently. They are head and shoulders
above the usual billing service. My monthly activity
reports are accessible from my personal section of their
website whenever it's convenient for me. I can print them
at my leisure, or review them online as needed."